About FAC
FAC (File a Complaint) is a public awareness and redirection platform created to help citizens locate and access official government complaint portals easily.
FAC does not:
- Collect personal data
- File complaints on behalf of users
- Represent any government authority
- Act as an intermediary, agent, or legal service provider
FAC only provides informational redirection to publicly available official websites.
Nature of the Service
FAC functions strictly as:
A directory and redirection service
All links provided on this website lead to:
● Official government portals
● Publicly accessible grievance or complaint systems
FAC does not modify, control, monitor, or influence the content, functioning, or outcome of any third-party website.
No Government Affiliation
FAC is not affiliated with, endorsed by, or officially connected to:
● Any Government of India department
● Any State Government
● Any law enforcement or judicial authority
All government names, logos, and portals remain the property of their respective authorities.
No Legal Advice
The content on this website is provided for general informational purposes only.
FAC does not:
● Provide legal advice
● Provide professional or official guidance
● Guarantee the acceptance, processing, or outcome of any complaint
Users are encouraged to consult qualified legal professionals or official government helpdesks if required.
User Responsibility
By using FAC, you acknowledge and agree that:
● You are voluntarily choosing to visit external government portals
● Any information you submit on external websites is entirely at your own discretion
● FAC holds no responsibility for:
○ Data entered by you
○ Errors in filing
○ Rejections, delays, or outcomes of complaints
External Links Disclaimer
FAC contains links to third-party government websites.
FAC:
● Does not control these websites
● Does not guarantee their availability or accuracy
● Is not responsible for their privacy policies, terms, or security practices
Once you leave FAC, you are governed by the terms of the external website.
No Data Collection & Privacy
FAC:
● Does not collect personal data
● Does not store IP addresses
● Does not use cookies for tracking
● Does not run advertisements
Since no user data is collected, no personal data is stored, sold, or shared.
Limitation of Liability
To the fullest extent permitted by law, FAC and its creator shall not be liable for:
● Any direct or indirect damages
● Loss of data, income, or opportunity
● Legal consequences arising from misuse or misunderstanding of external portals
● Technical issues beyond the website’s control
Use of this website is entirely at your own risk.
Accuracy & Updates
While FAC strives to keep links updated:
● Government portals may change without notice
● Some links may temporarily not function
FAC does not guarantee that all links will always remain active or accurate.
Intellectual Property
All original text, layout, and design of FAC are the intellectual property of its creator.
Government names, portals, and references belong to their respective authorities and are used strictly for identification purposes.
Right to Modify
FAC reserves the right to:
● Update content
● Add or remove links
● Modify these terms at any time without prior notice
Continued use of the website implies acceptance of the updated terms.
Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the jurisdiction of Indian courts only.